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Order Fulfilled
When you’ve successfully completed your purchase, we will send you an email confirmation. We recommend that you call us immediately if you have any concerns about the purchase.
Processing
Note that orders that contain more than one item will be handled based on the product.
We will inspect and pack your items properly prior to the shipment. Today, the majority of orders will be shipped within 24 hours.
You can submit a Support Center ticket if there are any problems with the order. The CS Team will reply to your inquiry within 24 hours.
Delivery
It is important to note that it can take time for the tracker numbers on the site to be displayed. If you’re unable to find it, please try again in a few days. You can be at ease knowing that your estimated shipping time will be the same regardless of any changes made to the tracking website.
We strongly recommend customers to purchase a tracking number as well as shipping insurance prior to the checking out to ensure peace of mind when waiting for their package.
Contact Us
Contact our customer service if you have any questions or issues with the process of delivery. They can provide a satisfactory answer.